Toyota and the quest for brand loyalty after a repair Certain brands have very loyal followings, Volkswagen, Subaru, and Toyota come to mind. Toyota and Subaru are sold as long-lasting, trouble-free vehicles, and the people who buy them tend to keep them in service for many years. Because of their...
Toyota To Body shops: OEM Position Statements Are A Direct Order, And Why That Matters
An issue with the auto collision repair and the insurance industry seems to be the notion that OEM repair procedures are merely recommendations. They are not. Toyota procedures are based on best practice and company research. It is important that customers know this. Toyota has repair information for technicians in...