When an auto body repair shop in Palmdale performs a repair on your car, they have three options for parts. These 3 options are:
- Direct from the dealer (OEM)
- From a junkyard.
- From an aftermarket parts supplier.
As someone who is needing car repair, you may not know how significant the differences are between these parts. This is why we are writing this to let Palmdale drivers like you know how important it is to understand not only the difference but also what is going back on your car.
OEM parts (Original Equipment Manufacturer)
OEM parts (Original Equipment Manufacturer) are the exact same parts that came on your car directly from the factory. These parts are only available from the dealer and are the highest quality parts out there for your car. For example, if you own a Ford, these parts come directly from Ford and can only be purchased from a Ford dealer.
OEM parts are guaranteed to fit your car perfectly and perform properly in their designated roles if you were to get involved in an accident following a car repair. OEM parts are also the most expensive option and insurance companies don’t always want to pay for them. In fact, your insurance policy might state that you agree to the use of NON-OEM parts sources, such as salvage or aftermarket. It’s best to check with your policy to see what you’re covered for.
This leads us next to salvage. Just as the name implies, these are parts purchased from a local salvage yard such as Pacific Auto Recycling Center in nearby Lancaster CA. In most cases, though it’s not a guarantee, these are used OEM parts. For items such as doors and hoods, it is less of an issue, but some insurance policies require shops use salvage suspension parts. This is an area where some manufacturers had an issue. In fact, some brands such as Volvo suggest that the steering rack gets completely replaced with any front or side damage.
The problem with salvage yard parts is that they sometimes need a little work done to them in order to be useable. They might even have more wear and tear on them than your vehicle has. Of course, we will paint them to match, but sometimes they require some metalwork as well. This is far less desirable than simply using an OEM part.
Finally, we have aftermarket parts. Of all the parts options, this is the least desirable for both the repair shop and the customer. However, there are times we have to use them because they are the only repair parts that your policy will cover. Aftermarket parts are made by a company other than the original part manufacturer. These parts can sometimes be of an inferior fit and quality. Quite often, these parts are recalled for warranty issues. Aftermarket parts are also the cheapest. It’s worth noting the manufacturers recommend against the use of aftermarket parts and their use could also void your warranty.
This is why it is very important to understand what parts are being put back on your car and why.
What Are Your Options?
If you are against using anything other than OEM parts, the easiest thing to do is to pay the difference out of pocket. Sometimes this can be a reasonable amount, but it can also be quite expensive. There are no laws demanding the use of OEM parts, although nearly every state has some form of legislation pending that could require their use on newer vehicles.
The next option would be to contact your insurance adjuster and see if they would be willing to reconsider the parts usage of your car. Some insurance companies are easier to deal with than others and might make some special considerations in your case. You can also consult with us here at Telesis to determine if this is a critical part or not. Some parts such as a splash shield or even a door handle may not be worth the trouble of fighting over.
Where In Palmdale Can I Get My Car Repaired?
Regardless of the parts used in your vehicle, all of our technicians at Telesis Collision Center have your safety in mind when repairing your car. If we see an issue we will bring it to your attention. We consult the OEM procedures for repairs so you can rest assured that we are following the correct method to return your vehicle to its’ pre-crash state.
We have been serving the Antelope Valley for over 25 years because we know what it means to give you the best repair out there. We understand how important your car is to you, and this is a stressful time. We’ll work with you and your insurance company to insure your repair is as stress-free as possible.Schedule An Estimate Get Online Quote