Recently, Mazda has been under fire for problems with chipping paint on several of their vehicles. Specifically, any of their models that are painted Soul Red Crystal. Mazda glamorizes the color to be full of “vibrancy and energy with an increased depth and gloss…exemplifying the beauty and sophistication…” However, a simple Google search for “Mazda soul red paint” will give you plenty of results of customers sharing the same complaint: chipping paint.  

Here at Telesis Collision Center, we are always looking for the latest updates and problems from car manufacturers, so we know how to best serve you. We feel it’s our job to let car owners like you know about the problems of specific car manufacturers. That way, you have a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. 

Over the past few years, car repair has become extremely complicated. It requires extensive training from the technicians to be up-to-date on how to properly repair a vehicle. They also need to be continually checking repair procedures released by a car’s manufacturer before they even begin a repair. It’s incredibly complex and can cause long-term damage to a vehicle if done incorrectly. 

This also applies for paint repair on vehicles, which is not as simple as spraying some paint on the car in the paint booth. It requires color matching and a process that technicians need to follow. It takes specialized expertise to perform any paint job, whether it’s an allover spray job or just some spot paintwork. 

Chipping Soul Red Crystal Paint in Mazda’s 

Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. This is primarily because the paint is so thin and doesn’t have a thick enough layer to absorb the harsh sun, creating several chips across the car. There are countless online forums and petitions filled with owners all facing the same problems. What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall. 

Check out these images of some of the affected cars: 

What’s interesting is soul red crystal won the Auto Color Designers’ Selection award at the Auto Color Awards back in 2013. However, Mazda even admitted two years ago that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. Take a look at what Mazda production communication specialist Jacob Brown said: 

“There’s no way to get around this…[Soul Red Crystal is] more complicated than what you’d find on any other car at their price points…” (Repairer Driven News

This is why it’s critical you take your Mazda to an auto body repair shop that is capable of performing any paint repair and follows the instructions.

Who In Palmdale Can Fix It? 

Here at Telesis Collision Center, we are always researching the latest repair procedures and problems from every car manufacturer. We have been aware of the issue of the peeling soul red crystal paint Mazda owners have been facing for quite some time now. We’re here to help. 

We are a Certified Repair Facility, located right here in Palmdale. Our computerized paint mixing technology ensures perfect color matches are created for each vehicle. Our technicians are highly trained to do their work in state of the art, air-tight downdraft paint booth that is heated to temperatures optimized to dry the paint quickly and cleanly. 

We invite you to schedule a free estimate or get a free online quote by clicking any of the buttons below to get started. We look forward to hearing from you and showing you why Telesis Collision Center is Palmdale’s number one choice in car repair! 

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